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From rooms to restaurants

NoVacancy is the must attend event for the hotel & hospitality industry

Reimagine your guest experience, operations, marketing, revenue management at NoVacancy – Australia’s largest and most comprehensive business event for those who own, run and market hotels, motels, serviced apartments and other accommodation properties across Australia, New Zealand and the Pacific Islands.

Covering all aspects of running an accommodation business – from purchasing, operations and finance to design, refurbishment, marketing and sales – NoVacancy presents everything to modernise and optimise a property, enhance the guest experiences and maximise profits.

As any industry insider knows, the business of accommodation is big business—and about to get even bigger. With as many as 230 new hotel projects in the pipeline, the marketplace is booming at an exponential rate, adding more than 24,000 rooms and increasing supply at a pace unseen in decades. With increased supply comes the need for the hospitality industry to focus on differentiation—innovating, renovating and reinvigorating to remain on top of the competition and top of mind with guests.

Through a focus on innovation, technology, style and design, NoVacancy is the only show that tackles industry challenges and offers expert insight on how to remain competitive in a constantly evolving marketplace.

NoVacancy’s comprehensive offering of state-of-the-art products and services, education and creative inspiration, and influential industry connections will enhance your guest experience, optimize your operations, increase brand loyalty and profits, and ensure new guests have no reservations about booking their stay—today, tomorrow and far into the future.

With an anticipated 170 quality suppliers, non-stop business education and valuable networking opportunities, NoVacancy is the industry’s most important event of the year!




Disruption is when you wake up and you know that you are screwed. Either you did not see the change coming or you did not do enough about it.

– Frits Dirk van Paasschen, Former CEO, Starwood Hotels

Source: Australian Financial Review 

Who Attends

NoVacancy is a true industry event, curated for decision makers and operators from across the accommodation landscape. A selection of job titles that attended in 2018 include:

Owner | General Manager | Hotel Manager | Managing Director | Revenue Manager | Director of Sales & Marketing | Front Office Manager | CEO | Marketing Manager | Sales Manager | Director of Revenue | Cluster Revenue Manager | Director of Sales | Director of Operations | Purchasing Manager | Executive Housekeeper | Investor | Developer | Architect | Interior Designer | Human Resources Director | IT Manager | Finance Director

Attendees come from:

• Small hotels, motels & motor-inns
• Chain brand hotels
• Independent hotels
• Luxury, boutique & lifestyle hotels
• Serviced apartments & villa’s
• Investors & developers
• Fit-out & refurbishment specialists
• Hospitality design firms
• FF&E and FF&A companies
• Technology consultants

Brilliant to have it all under one roof

NoVacancy covered every aspect of hotel operations, sales, marketing and revenue management. Brilliant to have it all under one roof – it’s inspired so many great ideas back in the office. Thank you!

Aida Merdovic
Director of Online / Hamilton Island

Well worth the trip over from WA

Great show, well worth the trip over from WA. Good to meet with existing as well as potential new suppliers.

Gareth Thomas
Chief Operating Officer / Seashells Hospitality Group

So efficient

Meeting all suppliers from different departments in one event was so efficient!

Krista Korst
Project Manager / Cairncross Martin

Reconnect with industry colleagues

Was great to reconnect with industry colleagues and check out new technologies on offer. I loved the variety of exhibitors.

Moana Heal
Group Revenue & Distribution Manager / Resort Management by Wyndham

Bringing the team from New Zealand

Amazing, Amazing, Amazing! I’m coming back next year and bringing the team from New Zealand with me!

Irene Benfell-Herron


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