What’s the secret sauce behind the most successful food & beverage offerings? Luck? Planning? Trends? Strategy? In the hustle of day-to-day operations, our depth of ‘strategic planning’ is often underdone. In this session, Francis will share his hottest tips gained from more that 30 years developing some of the world’s most ambitious food projects including work with Ritz Carlton, Madarin Oriental, Accor Group, The Viceroy Hotel Abu Dhabi and many more.