This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon, and how they’re strategising accordingly.

Preview Agenda

Global traveler insight: Understanding the ‘new’ needs and wants

[PANEL] Returning to profitability: Initiatives, insights & opinions post-COVID

[PANEL] The view from the top: Unpacking the next 5 year

[PANEL] The great divide: Approaching the talent pool rebuild in hotels

Benchmarking post-pandemic: How you leverage to outperform

[PANEL] Leadership Panel: How have you coped with the Pandemic?

Highlight Session

[Panel] The view from the top: Unpacking the next 5 year

The pandemic has challenged every accommodation business differently, and with green shoots now beginning to flower for many, how far are we from full bloom? Without a crystal ball and continual movement of the goalposts, some of our most respected industry leaders will share their approach to looking and planning ahead.

Heidi Kunkel, Australasia Vice President – Operations, Hilton
Antony Ritch, CEO, TFE Hotels
Damian Quayle, COO – Sydney, The Star Entertainment Group
Craig Hooley, COO, Minor Hotels Australia and New Zealand
Dean Long, CEO, Accommodation Association

View full agenda

Hotel Leaders Summit 2021 Speakers

Drew Bowering
Senior Director Market Management APAC
Expedia Group

Shaun D’Cruz
Executive General Manager
Crown Hotels Melbourne

Jerry Schwartz
CEO
Schwartz Family Co

Wayne Taranto
Director of Operations Australia
Ovolo Hotels

Heidi Kunkel
Australasia Vice President – Operations
Hilton

Antony Ritch
Chief Executive Officer
TFE Hotels

Damian Quayle
Chief Operations Officer – Sydney
The Star Entertainment Group

Dean Long
Chief Executive Officer – Sydney
Accommodation Association of Australia

Craig Hooley
Chief Operating Officer
Minor Hotels Australia and New Zealand

Sarah Derry
Senior Vice President Talent & Culture – Pacific
Accor

Michelle Bevan
Chief People Officer
TFE Hotels

Matthew Burke
Regional Manager Pacific
STR

Kim Lee
Chief People and Performance Officer
The Star Entertainment Group

Dave Baswal
Managing Director ANZ
Ovolo Hotels

Dean Minett
Managing Director
Minett Prime Square

Michael Johnson
CEO – NSW & National
Tourism Accommodation Australia

Graham Perry
Managing Director Australasia
BWH Hotel Group

Geoff York
Chief Executive Officer
Crystalbrook Collection

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Bring the Team

NoVacancy covers all aspects of the guest experience. View all Summits here.

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“NoVacancy covered every aspect of hotel operations, sales, marketing and revenue management. Brilliant to have it all under one roof – it’s inspired so many great ideas back in the office. Thank you!”
– Aida Merdovic, Director of Online, Hamilton Island

Why attend NoVacancy?

The industry loves NoVacancy but don’t take our word for it, hear from your peers.