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27-28 May 2020
ICC Sydney Exhibition Centre
Darling Harbour, Sydney

Hotel Marketers @ NoVacancy

The roles and responsibilities of the modern hotel marketer have been transforming at lightning pace, as new channels, technologies and campaign effectiveness continue to shift and evolve. Buzz words turned must-do’s around data, personalisation, influencers and conversion rate all roll into a complex and instrumental function in your hotels success.

NoVacancy and the Hotel Marketing Summit have been created to help you stay ahead. You’ll unearth technologies and meet solution providers who can help you optimise your marketing campaigns, drive greater conversion and elevate your brand presence in the market.


“NoVacancy covered every aspect of hotel operations, sales, marketing and revenue management. Brilliant to have it all under one roof – it’s inspired so many great ideas back in the office. Thank you!”
– Aida Merdovic, Director of Online, Hamilton Island

The Expo Floor

Discover the tools and agencies who can help you master your hotel marketing mix. Demo dedicated hotel marketing software solutions, BI and AI tools, Virtual Reality, Booking Engines, website optimisation, ad serving platforms, voice, SEO, email marketing/automation, loyalty and a whole host of solutions across the marketing mix.

Sponsored by:


Join hotel and accommodation industry marketers from across the country as we come together for a day of thought-provoking, tactical, practical sessions to boost your marketing effectiveness. You’ll hear case studies, success stories and thought-provoking content led by senior hotel marketers and channel marketing gurus.


Preview Agenda

Dissecting the Airbnb marketing strategy: 10 actionable takeaways you can apply!
[Panel Case Study Series] Leadership insights: Getting your hotel marketing mix right
Dynamic email content: What, how and wow!
Using data to improve business decisions: Boost your efficiency and revenue
Maximising metasearch: 6 imperatives to get value today and in the future
Telling your digital story on TripAdvisor

Highlight Session

[Panel Case Study Series] Leadership insights: Getting your hotel marketing mix right

Powered by HSMAI, this session brings together a collective of Marketing and Digital leaders to share insights into their strategic approaches in both online and offline marketing. You’ll hear a short case study from each thought leader before we dive into a powerful panel discussion on what is and isn’t working in the 2019 hotel marketing mix.

Jackie Douglas, President APAC, HSMAI
Shaizeen Contractor, Chief Revenue Officer, TFE Hotels
Stacey Dean, Director of Marketing – Luxury & Upscale, Accor
Annette MacAndrew, Director of Sales & Marketing, Fraser Hospitality
Matt Granfield, Group Director of Digital, Minor Hotels


View full agenda

Hotel Marketing Summit 2019 Speakers

Stacey Dean
Director of Marketing – Luxury & Upscale,

Shaizeen Contractor
Chief Revenue Officer,
TFE Hotels

Matt Granfield
Group Director of Digital,
Minor Hotels

Maria Taylor
Regional Vice President Australia/New Zealand & Sth East Asia,

Tam Al-Saad
Principal Consultant,
Web Profits

Alita Harvey-Rodriguez
Managing Director,
Milk It Academy

Matthias Dybing

Katie Hokin
Hotel Marketing Specialist
KT Creative

AJ Shantiratnam
Principal Client Partner – APAC,

Annette MacAndrew
Director of Sales & Marketing,
Fraser Hospitality

Jackie Douglas
President APAC,

Why attend NoVacancy?

The industry loves NoVacancy but don’t take our word for it, hear from your peers. Stay updated.

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