NoVacancy serves up everything you need to make smarter decisions in your accommodation business. Regardless of your “job title” or property size, the program is curated to help you achieve your business goals, improve your productivity and enhance your skills. Choose the sessions that suit, create your own personalised program, and take actionable insights back to your business.
Subject matter experts and industry peers with real world examples will share insights into the how, the why, the successes and the failures in short, punchy sessions and deeper dive panel discussions.
The Small Hotelier
Created for owner operators and small property managers that don’t have layers and teams across business functions, the program will help you understand and implement everything from navigating OTAs, to capturing and leveraging reviews, driving higher occupancy, managing guest expectations and experience, to energy management & boosting your bottom line.
Revenue, Distribution & Marketing
Built for revenue managers and marketing teams, deep dive into practical and tactical sessions focused on revenue optimisation, blockchain, mobile, metasearch, social media, direct booking strategies, Airbnb vs. hotels vs. OTA’s, aligning silo’s after mergers/consolidations, conversion rate optimisation, data and analytics success and mastering guest reviews.
Hotel Design & Experience
Developed for those who influence or lead the style and design of properties, the program is dedicated to the latest in contemporary design and guest experience. Topics extend from branding through design, to what’s hot now and in the future, guest expectations, lighting – getting it right, integrating technology into design and much more.
All about the business of running hotels – thought leadership and insights including: challenges on the horizon for hoteliers, secrets to attracting, retaining & progressing stars, energy management & building performance, F&B – are you getting it right, how to deliver on today’s guest expectations and more.
Nothing in hospitality changes faster than technology – stay on top with seminars covering: emerging tech trends, moving to the cloud, power of the connected guest, compare your marketing tech stack, the future of PMS platforms, getting ready for AI, guest Personalisation, game changing innovations and more.