Director, APAC, Flexkeeping
Carol Nesbitt is reluctantly a veteran of the hospitality industry and originally trained by amazing Relais et Chateau mentors at an iconic full service luxury hotel using fully manual systems, and today, fully immersed in the 100% digital hotel business model.
After many years with a sole focus on PMS and Reservations software, the back of house has Carol’s full attention. The mission is putting a stop to wasted time and resources in all areas of hotels, it’s time to digitize and step away from static reporting. As an industry we can now do much to address staff shortages with digital solutions, address environmental issues by eliminating needless and repetitive report production and address customer needs more efficiently and directly.
Every day Carol helps accommodation providers of all types refine internal systems and embrace technology by creating the jigsaw approach, tech pieces which fit together perfectly to match the needs of the property.