Chief Revenue Officer, TFE Hotels
Shaizeen Contractor is a passionate and analytical hospitality professional, having grown up in hotels within a family run business. After completing her higher education in Australia, specialising in hospitality management, Shaizeen embarked on a journey of learning everything she possibly could about this very versatile and ever changing industry. She spent eight years working in top hotels in the USA, moving from a Management Traineeship in Orlando to Miami and Maine and eventually becoming Area Director of Revenue in New York City. She worked with brands and management companies including Marriott, Hilton, Crowne Plaza and several independents before moving back to Sydney to work with Accor.
In 2008, Shaizeen took on the challenging role of Director of Revenue for Toga Hotels and was promoted to the role of Group Director of Sales & Distribution for TFE Hotels in 2013. Shaizeen is now the Chief Revenue Officer for TFE Hotels (June 2016). Her current role involves driving strategy for revenue, marketing, sales and distribution for more than 70 hotels under the brands of Adina, Vibe, Travelodge, TFE Hotels Collection, Medina Serviced Apartments and Rendezvous Hotels in Australia, New Zealand and Europe. Shaizeen’s passion is using data to understand the changing market and competitive environment, adjusting the business strategy in line with the brand promise, searching for new revenue opportunities and providing support to the amazing hotel and central support teams so that TFE Hotels can continue to deliver an exceptional guest experience. Shaizeen believes every problem is an opportunity and enjoys a new challenge!