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This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon, and how they’re strategising accordingly.



 Preview Agenda

10.30am – Clear skies ahead? How to remain agile in a dynamic industry
11.30am – Industry Outlooks: Prepare for the challenges and opportunities of the future
12.30m – Tried and tested tactics to exceed expectations and win over the modern guest
1.30pm – Shifting your mindset: Innovative strategies to recruit and retain top talent
2.30pm – Creating a culture of well-being: Strategies for increasing health, happiness, and productivity for you and your team
3.30pm – Destination NSW – The essential insights you need to know

Highlight Session

Clear skies ahead? Remaining agile in a dynamic industry 

[Panel] The hotel industry has made an impressive post-pandemic recovery, but now faces new challenges amid economic uncertainty. To stay competitive, it’s crucial for hoteliers to remain agile and adapt to emerging trends and evolving expectations. Join our impressive panel of successful leaders as we delve into the current challenges and opportunities faced by the industry, and discuss strategies to thrive in these turbulent times. From navigating rising costs, skills shortages, evolving guest expectations and preparing for the return of Chinese tourism, we’ll explore actionable insights to help hoteliers stay ahead of the curve.

Sarah Derry, CEO, Accor

Michael Johnson, CEO, Accommodation Australia

Facilitator – Fiona Pereira, Director of Talent Aquisition, Marriott

Meet the Speakers

Sarah Derry
CEO, Accor

Michael Johnson
CEO, Accommodation Australia

Fiona Pereira
Director of Talent Acquisition, Marriott Australia

Antony Ritch
CEO, TFE Hotels

Julian Clark
CEO, Lancemore Group

Renae Trimble
CEO, Accor Plus

Joanne Sproule
Group General Manager, PUBLIC

Anthony Metcalfe
Director of Rooms, Capella Sydney

Wayne Taranto
COO, Ovolo Hotels

Kim Mahaffy
General Manager, Pier One Sydney Harbour

Stephen Ferguson
National CEO, Australian Hotels Association

Nicole Downs
Group Director People & Performance, Ovolo Hotels

Paul Richardson

Gemma McCourt
Managing Director, Hotel Mentor

Lynda Ugarte
Head of Human Resources, Japan, Australasia & Pacific, IHG

Caspar P. Schmidt
Founder & Managing Director, QCC Collection Group & Motif Retreats

Steve Cox
CEO, Destination NSW

Dino Mezzatesta
Group CEO, Cronulla Sharks

Emma Hynes
Director of Operations – Australasia & Pacific, IHG Hotels & Resorts

Craig Hooley
COO – Australia & New Zealand, Minor Hotels

Matthew Burke
Regional Director – Pacific, South Asia, STR

Bring the Team

NoVacancy covers all aspects of the guest experience. View all Summits here.

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Why attend NoVacancy?

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