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This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon, and how they’re strategising accordingly.

Preview Agenda

10.30am – Clear skies ahead? How to remain agile in a dynamic industry

11.30am – Industry Outlooks: Prepare for the challenges and opportunities of the future

12.30m – Tried and tested tactics to exceed expectations and win over the modern guest

1.30pm – Shifting your mindset: Innovative strategies to recruit and retain top talent

2.30pm – Creating a culture of well-being: Strategies for increasing health, happiness, and productivity for you and your team

3.30pm – Destination NSW – The essential insights you need to know

Highlight Session

Clear skies ahead? Remaining agile in a dynamic industry

[Panel] The hotel industry has made an impressive post-pandemic recovery, but now faces new challenges amid economic uncertainty. To stay competitive, it’s crucial for hoteliers to remain agile and adapt to emerging trends and evolving expectations. Join our impressive panel of successful leaders as we delve into the current challenges and opportunities faced by the industry, and discuss strategies to thrive in these turbulent times. From navigating rising costs, skills shortages, evolving guest expectations and preparing for the return of Chinese tourism, we’ll explore actionable insights to help hoteliers stay ahead of the curve.

Sarah Derry, CEO, Accor

Michael Johnson, CEO, Accommodation Australia

Facilitator – Fiona Pereira, Director of Talent Aquisition, Marriott

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