Options Accordions
Back to all speakers
Kim Mahaffy

Kim Mahaffy

General Manager, Pier One Sydney Harbour


Kim Mahaffy is one of Australia’s most dynamic Hotel General Managers. 

Mahaffy brings a rich layer of international experience having worked extensively in Asia and  Australia, enabling her to uniquely craft a cultural lens. Her ability to combine creativity, emotional  intelligence and operational prowess is what makes Mahaffy stand out in the hotel game. 

In her role as General Manager at Pier One Sydney Harbour, Mahaffy has positioned the historic harbourside property to be a pinnacle hotel for Marriott in Australia and a Signature Autograph Hotel  globally. 

Mahaffy has reimagined all aspects of the hotel experience including the award-winning restaurant  The Gantry, Pier Bar, the hotel’s newest evolution of harbourside entertainment as well as a plethora  of magnificent events, weddings, conferences and brand activations. 

Under Mahaffy’s direction, the property has undergone an eight year 360 degree renovation while  maintaining hotel operations. The layers of beautification and evolution across the property have  taken place while honouring the wharf’s unique heritage on Sydney Harbour including the rooms,  suites and a full under pier restoration project. 

A senior leader at Marriott International for over 30 years, Mahaffy assumed the role of General  Manager at Pier One Sydney Harbour in 2014. Prior to this she worked as a Senior Director in Brand  Management for Marriott International in Hong Kong. Mahaffy served as General Manager of two  leading Marriott hotels in Suzhou and Shanghai, China for 7 years and also held a range of  management positions in hotel operations throughout China, Indonesia and Australia. 

Over the course of her career Mahaffy has been awarded numerous awards for her service to the hotel  industry including Hotel Manager of the Year at the Women in Travel Awards. 

Mahaffy remains passionate about the Australian hotel industry, creating collaborative brand  experiences and empowering all associates to develop their careers at Marriott and beyond. In her role  as Leader, ‘Women In Leadership’ for Marriott International ANZP, she also places a strong  emphasis on opening doors to allow women in the hotel industry to progress into leadership roles.