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Nicole Downs

Nicole Downs

Group Director People & Performance, Ovolo Hotels


Nicole has been Ovolo’s Group Director of People and Performance AU, Indo & HK for the last 3 years, and has spent most her professional life in the vibrant hospitality industry. Recently commended at the HM Awards for Best Human Resources Associate, Australasia, Nicole’s experience spans a diverse portfolio of hotels and regions.

Her responsibilities include managing a wide range of complex projects with a focus on new hotel openings, training & development, communication, engagement, and transitions. She brings her experience from brands such as Accor Hotels, Mirvac Hotels, Hyatt, Hilton, Verser/Macquarie Bank to, now, Ovolo Hotels.

A passionate hotelier and people-person, Nicole has a strong belief in the people behind a company, and is dedicated to ensuring their development, career, and engagement are well looked after for all of the Ovolo people. Shiny Happy People.