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2022 Agenda / Summit

Wed 7 September 2022 / 10.30 am -

Inside The Tiing: Dezeens 2021 Best Hotel in the World

Winner of Dezeen Awards 2021 Best Hotel in the World and referenced by GQ as 'tropical brutalism at its coolest' this Bali Resort made the most of its local materials mixing modern minimalism with touches of Balinese woodwork. Architect Nic Brunsdon takes us through this 14 villa project, in rural Indonesia, from concrete inside/outside baths to private pools with jungle views.

Wed 7 September 2022 / 11.30 am -

Bringing the home into the hotel through design

Exploring the blurring of design sectors between hotel rooms to communal living and apartments. What can successfully be transferred from the learnings from experts in each sector?

Wed 7 September 2022 / 12.30 pm -

Behind the scenes of the redevelopment of InterContinental Sydney

IHG, Built and Woods Bagot take us through the InterContinental Sydney's most significant improvements in 30 years. Repositioning the luxury hotel, dramatically enhancing its public facing amenity, whilst retaining its unique heritage including its original facade which dates back to 1851.

Wed 7 September 2022 / 2.30 pm -

Navigating the nuances of boutique hotel design in rural, coastal and regional Australia

  • Jon KingDirector Nominated Architect Design King Company Pty Ltd
  • Katie KingDirector Design King Company Pty Ltd

Overcoming local resistance to develop a positive architectural impact connecting with the vibrant creative community that surrounds a hotel. The Surf's designers talk us through their experience. The success of which has lead to an upcoming second collaboration with the owner/operators.

Wed 7 September 2022 / 3.30 pm -

Sustainable hotel design & product sourcing

Our panelists share their sustainable design practices and ethical product sourcing as well as how they work with key project stakeholders to retain the integrity of their product specification.

Thu 8 September 2022 / 10.30 am -

Australia's First Ace Hotel: The design story

Nestled against the CBD in Surry Hills, Ace Hotel Sydney is the very first location south of the equator. Design legend David Flack takes us through the stories behind the rooms, restaurants and bars including the makers and artists involved in the extensive custom pieces that bring this vibrant environment to life.

Thu 8 September 2022 / 11.30 am -

Creating successful integrated restaurant experiences with design

The panel discusses examples of projects, both existing and in the pipeline, with F&B offerings that draw a local crowd and add value as part of the destination experience and decision making process when booking a hotel.

Thu 8 September 2022 / 12.30 pm -

Successful and sustainable refurbishments in hospitality

Hear from our expert panel about their successful major refurbishments and the challenges to watch out for.

Thu 8 September 2022 / 1.30 pm -

The ever-changing evolution of traditional hotel spaces

Hotels have expanded their remit from purely catering for their guests to the wider community with public areas, co-working spaces, community programs and meeting and event spaces. Hear our panel discuss their learnings, successes and challenges.

Thu 8 September 2022 / 2.30 pm -

Exploring the fusion between past styles and futuristic technologies at Ovolo South Yarra

From retro artwork to contemporary installations, digital luxuries to innovative bathroom pods, maximising experience and the square millimetre. Ovolo, Luchetti Krelle, Construction Assignments and Synch (operator, designer, project manager and bathroom pod specialists) share their insights in bringing this project to life through to the lived experience now.

Thu 8 September 2022 / 3.30 pm -

Community is the new immunity

The roaring twenties lounge collaborators unite to discuss the importance of genuine collaboration for the future of the design industry. Discussing the challenges currently faced but also the benefits of collaboration with clients and all project team members in getting everyone to the table as quickly as possible to deliver on time and budget.

Wed 7 September 2022 / 10.30 am -

The Talent Challenge: Rebalancing skills in a labour supply shortage

Wed 7 September 2022 / 11.30 am -

Through leadership eyes: A barometer on recovery, challenges and looking forward

Wed 7 September 2022 / 12.30 pm -

Hotel Development: Landscape and outlook

Wed 7 September 2022 / 1.30 pm -

Harnessing the power of diversity and inclusion in the workplace

Wed 7 September 2022 / 2.30 pm -

Crafting a superior wellness offering: A revenue opportunity and guest expectation!

  • Tony de LeedeCEO of Wellness Solutions, Founder of Gwinganna Lifestyle Retreat & Founder of Fitness First Australia

Wed 7 September 2022 / 3.30 pm -

General Manager Insights: Are we back, what's changed, new hurdles

  • Jennifer BrownArea General Manager InterContinental Hotels & Resorts
  • Sandi BellamyGeneral Manager - Little National Hotel Sydney Doma Group
  • Emma HynesRegional General Manager NSW / ACT TFE Hotels
  • Richard MunroChief Executive Officer Accommodation Association

Wed 7 September 2022 / 10.30 am -

Building a first-party data strategy in a post-cookie world

Wed 7 September 2022 / 11.30 am -

Marketing Tech: A look inside the modern hotel marketers toolkit

  • Victoria PetersonDirector of Marketing Communications The Langham Gold Coast
  • Katie MaloneGroup Director, Marketing Crystalbrook Collection
  • Kari HunterSenior Director, Strategy, Sales & Marketing Choice Hotels Asia-Pac

Wed 7 September 2022 / 12.30 pm -

Gaming Google: Mastering paid search for optimal visibility and results

Wed 7 September 2022 / 1.30 pm -

Email Marketing Masterclass: Create and send emails that get bookings

Wed 7 September 2022 / 2.30 pm -

Building a digital-first culture in your hotel

Wed 7 September 2022 / 3.30 pm -

Loyalty Unlocked: Success strategies to keep them coming back

Wed 7 September 2022 / 10.30 am -

Sustainable Destination Partnership: The program, success stories and commercial outcomes [City of Sydney]

Wed 7 September 2022 / 11.30 am -

Less Talk More Action: Sustainability programs that measure up

Wed 7 September 2022 / 1.30 pm -

There Is No Mission Without Margin: Sustainable strategies with commercial outcomes

Wed 7 September 2022 / 2.30 pm -

Starting the journey to becoming a people & climate positive hotel

Wed 7 September 2022 / 3.30 pm -

Measuring Up: tracking property sustainability performance to make friends and influence people

Thu 8 September 2022 / 10.30 am -

The Hard Truth: Your WiFi isn't cutting it

Thu 8 September 2022 / 11.30 am -

Harnessing technology for the optimal guest experience

Thu 8 September 2022 / 12.30 pm -

Hospitality's next transformation

Thu 8 September 2022 / 1.30 pm -

Marketing Technology Powering Franchisee Success: A Choice Hotels case study

  • Kari HunterSenior Director, Strategy, Sales & Marketing Choice Hotels Asia-Pac
  • Miki SherryRegional Director Revinate

Thu 8 September 2022 / 2.30 pm -

Leveraging the PMS: A multidimensional approach

  • Murtaza RangwalaFranchise Performance Manager Choice Hotels Asia-Pac
  • Tony MarshallRegional Director South Asia Agilysys
  • Ben CharltonSales Director - APAC Mews
  • Craig ChaitManaging Director – Australia & New Zealand, and Senior Vice President Sales & Marketing Asia/Pacific Xn protel Systems
  • Carol NesbittDirector, APAC Flexkeeping

Thu 8 September 2022 / 3.30 pm -

Contactless Technology: The here, now and future

Thu 8 September 2022 / 10.30 am -

It's time to mix up the guests at your table!

  • Melissa KalanChief Executive Officer Australian Revenue Management Association (ARMA)
  • James TroonGeneral Manager, ANZ & Indonesia Sabre Corporation
  • Joey KangHead of Business Development, APAC Intouch Data
  • Luke RaynerNational Revenue Manager Ingenia Holiday Parks
  • Georgina WilliamsHead of Commercial - Hotels, Tourism and Leisure Elanor Investors Group

Thu 8 September 2022 / 11.30 am -

Optimising Revenue & Wellbeing: Is there a correlation?

Thu 8 September 2022 / 12.30 pm -

Unpacking The Distribution Mix: What does the future hold?

Thu 8 September 2022 / 1.30 pm -

The Extra Mile: Looking beyond traditional revenue streams

Thu 8 September 2022 / 2.30 pm -

Adopting new strategies to identify hidden revenue

Thu 8 September 2022 / 3.30 pm -

[Controversial] Matt Missed The Revenue Memo: Time to start running your own race

Thu 8 September 2022 / 10.30 am -

Revenue Deep-Dive: Getting your pricing and distribution mix optimised

Thu 8 September 2022 / 11.30 am -

Crafting a results-driven marketing strategy on a budget

Thu 8 September 2022 / 12.30 pm -

You're Missing Out: Understanding corporate travel, GDS & online booking tools

Thu 8 September 2022 / 1.30 pm -

Breaking It Down: Turning guest data into email marketing success

Thu 8 September 2022 / 2.30 pm -

Social media + blueprint = more direct bookings!

Thu 8 September 2022 / 3.30 pm -

No BS Profit Masterclass: Practical, tactical, gold!

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