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27-28 May 2020
ICC Sydney Exhibition Centre
Darling Harbour, Sydney

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Maximising your online presence: Reviews, reputation & traveller influences

Seminar Room C
Small Hotelier Summit

Your online reputation is critical to the continued success of your accommodation property, yet many have this far too low on the priority list. In this session, you’ll get a series of tips and insights into managing your TripAdvisor reviews, including how to respond to reviews, increasing your volume of reviews and the overarching elements that also influence traveller booking decisions.

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